Please help!!!

Moderators: Rim, Corey W

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TonyE
New Member
Posts: 1
Joined: Sat Feb 05, 2011 1:50 pm

Please help!!!

Post by TonyE »

I purchased Drumagog5 Pro and when im prompted by the Challenge/Response to authorize it I know what to do but when im in My Account I dont see AUTHORIZE THIS PRODUCT link. Please help! I need this up and running today!
Jack
Expert
Posts: 193
Joined: Mon Sep 20, 2010 11:39 am

Re: Please help!!!

Post by Jack »

Tony,

We are sorry about the trouble authorizing. We just had a temporary connection issue with our authorization server. We rebooted it yesterday afternoon and it is fully functional now. Please retry the process again from our website where you enter your Challenge code or iLok information and you should be all set.

Cheers,
Jack
Jack Goodall
WaveMachine Labs
http://www.drumagog.com
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