Search found 150 matches

by Chris M
Wed Jun 26, 2013 12:21 pm
Forum: Drumagog General Discussion
Topic: Pro tools 11 aax
Replies: 13
Views: 30022

Re: Pro tools 11 aax

Hello,

At this time, we cannot give a specific date--we're still working on the update, but we hope to have it ready soon.

Best,

Chris
WaveMachine Labs
by Chris M
Tue Jun 18, 2013 12:24 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Drumagog 5 freezing Pro Tools HD9
Replies: 2
Views: 4753

Re: Drumagog 5 freezing Pro Tools HD9

Hello, One of the most common causes of this is certain USB MIDI controllers, devices, and interfaces that are connected at start up. Disconnect any and all MIDI controllers and see if that helps (if it does, and you have more than a few, you may want to narrow down which one(s) are responsible, so ...
by Chris M
Mon May 20, 2013 4:50 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Drumagog 5.1 Platinum Freezing Pro Tools 9
Replies: 6
Views: 8594

Re: Drumagog 5.1 Platinum Freezing Pro Tools 9

Hello, If you are in ProTools 10 running Mac OS 10.7+ a freeze at startup is almost always a result of a USB device. There is a conflict between Drumagog and the MIDI aspect of this device, and unplugging it at start up will most likely do the trick. Disconnect your USB devices and see if ProTools o...
by Chris M
Mon May 20, 2013 4:48 pm
Forum: Drumagog 5 Problems and Solutions
Topic: authorisation issues/confused
Replies: 1
Views: 3748

Re: authorisation issues/confused

Hello, It sounds as if you have not yet purchased the full version, or if you have, you haven't run the installer yet. After purchasing Drumagog, a link to the installer for the full version should show up in your account. Download and run this installer. Then, you should be prompted with the proper...
by Chris M
Mon May 06, 2013 4:52 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Drumagog 5 Demo doesn't show up in Presonus Studio One
Replies: 6
Views: 25136

Re: Drumagog 5 Demo doesn't show up in Presonus Studio One

Hello, The first thing to check is whether your version of Studio One supports VSTs. Only Producer and Professional support VSTs, while Free and Artist do not. This could be the reason that you do not see a VST option in your Preferences. If VSTs are supported, check these two things: 1. Make sure S...
by Chris M
Mon May 06, 2013 4:10 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Playback Consistency
Replies: 4
Views: 5912

Re: Playback Consistency

Hello, The first thing to try is to raise the Transient Detail. The more you increase this, the more transients Drumagog will look for. The trade off is that you may get triggers at positions that aren't actually part of the transient. You can also try turning Auto-Align 'Off', or even putting Druma...
by Chris M
Thu Apr 25, 2013 5:30 pm
Forum: Drumagog General Discussion
Topic: Yes, Another 64 Bit Thread
Replies: 23
Views: 44483

Re: Yes, Another 64 Bit Thread

Hello, We are still working on the 64-bit update. The 32-bit version of Drumagog 5 should work on Mountain Lion. If you are experiencing trouble with Pro Tools 10, we have identified this bug and we are planning to release the fix as soon as we can. In the meantime, here are some possible solutions:...
by Chris M
Thu Apr 11, 2013 12:10 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Drumagog 5 Crashing PT 10
Replies: 14
Views: 21980

Re: Drumagog 5 Crashing PT 10

Hello, We have identified the issue and a fix is on its way. It seems like 99% of the time this is caused by an external MIDI device. Usually this is a USB keyboard controller or interface. Unplugging these devices when opening Pro Tools usually solves the problem, and plugging them in after the ses...
by Chris M
Thu Apr 11, 2013 11:44 am
Forum: Drumagog General Discussion
Topic: Pro tools 11 aax
Replies: 13
Views: 30022

Re: Pro tools 11 aax

Hello,

Yes, an AAX version is also in the works. 64-bit is our priority now, but AAX is certainly on the horizon.

Best,

Chris
WaveMachine Labs
by Chris M
Mon Feb 18, 2013 1:31 pm
Forum: Drumagog General Discussion
Topic: Yes, Another 64 Bit Thread
Replies: 23
Views: 44483

Re: Yes, Another 64 Bit Thread

Thank you all for being patient and understanding. We are working hard to get the update out ASAP. We will not be updating Drumagog 4, but we do offer upgrade pricing options for existing Drumagog 4 customers. They should be available in your account, but if they aren't, please contact support(at)dr...
by Chris M
Fri Feb 15, 2013 12:01 pm
Forum: Drumagog 5 Problems and Solutions
Topic: OS crash clean install reinstall D5 ilok license wont work
Replies: 1
Views: 3594

Re: OS crash clean install reinstall D5 ilok license wont wo

Hello, You're having trouble because authorizing the Demo is not an option--you must run the full installer first. You should have an option to download that from your account, assuming you are registered at Drumagog.com. If you're still having trouble, please email support(at)drumagog.com and we'll...
by Chris M
Tue Feb 12, 2013 3:09 pm
Forum: Drumagog General Discussion
Topic: Yes, Another 64 Bit Thread
Replies: 23
Views: 44483

Re: Yes, Another 64 Bit Thread

Hello, We apologize for the delay in bringing Drumagog into the 64-bit realm. We've been working hard on this for some time, and are finally getting close to a release. We're targeting April of this year, so it is certainly on the horizon. We are always hesitant to announce specific release dates, b...
by Chris M
Tue Jan 29, 2013 5:23 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Can't Get It Setup!
Replies: 2
Views: 7082

Re: Can't Get It Setup!

Hello, Challenge/Response is no longer active--there are two new authorization methods available. Here are instructions for both: iLok Authorization: To authorize using an iLok, there are three major steps. First, in your account on our website, click the 'Authorize This Product' button found next t...
by Chris M
Tue Jan 29, 2013 5:20 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Best practices to put Gog files for performance
Replies: 1
Views: 3112

Re: Best practices to put Gog files for performance

Hello,

It's worth a try, but I can't say that it will certainly improve the performance. If it does, feel free to follow up to confirm.

Thanks,

Chris
WaveMachine Labs
by Chris M
Mon Jan 21, 2013 3:36 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Creating Midifile in Logic 9
Replies: 1
Views: 3783

Re: Creating Midifile in Logic 9

Hello, You should be able to record to an instrument track by following these instructions: f the DAW directly supports MIDI output from a plug-in (Nuendo or Cubase, for example), using the MIDI output is easy: 1. Enable “MIDI Out” in Drumagog’s Settings window. 2. Choose “Internal Port” from Drumag...