Search found 150 matches

by Chris M
Wed Jun 04, 2014 3:34 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Saving gog file makes my drums sound SNAPPY!
Replies: 1
Views: 11763

Re: Saving gog file makes my drums sound SNAPPY!

Hello,

This seems to be an issue if the samples are normalized (peaking at 0.0 dB). If you drop the samples down a few dB, it should clear things up. We'll be looking into fixing this in a future update.

Best,

Chris
WaveMachine Labs
by Chris M
Wed Jun 04, 2014 3:33 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Gog's have loud pop
Replies: 2
Views: 12603

Re: Gog's have loud pop

Hello,

This seems to be an issue if the samples are normalized (peaking at 0.0 dB). If you drop the samples down a few dB, it should clear things up. We'll be looking into fixing this in a future update.

Best,

Chris
WaveMachine Labs
by Chris M
Wed Feb 12, 2014 12:09 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Windows 64 bit problem
Replies: 16
Views: 34052

Re: Windows 64 bit problem

It sounds like your old sessions got saved with a crashed Drumagog instantiated. The best thing to do would be open the projects with plugins disabled, remove all instances of Drumagog, do a "Save As..." to save a new copy of Drumagog, and then re-add Drumagog. This should remove the crash...
by Chris M
Tue Feb 11, 2014 1:21 pm
Forum: Drumagog General Discussion
Topic: Install Drumagog 5.2/32bit under OSX 64bit
Replies: 4
Views: 15650

Re: Install Drumagog 5.2/32bit under OSX 64bit

Hello,

Could you email us at support[at]drumagog[dot]com? This is an interesting issue that we'd like to take a closer look at.

Thanks,

Chris
WaveMachine Labs
by Chris M
Wed Feb 05, 2014 12:01 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Drumagog-5.2 Win-64-8.1-Cub-7.5-Drumagog showing as 5.0
Replies: 3
Views: 13695

Re: Drumagog-5.2 Win-64-8.1-Cub-7.5-Drumagog showing as 5.0

Drumagog's version is correctly reported on the Settings page of Drumagog--check there to make sure you have 5.2, as it might be reported incorrectly within Cubase. If you're unable to authorize, please email us at support[at]drumagog[dot]com.

Best,

Chris
WaveMachine Labs
by Chris M
Thu Jan 30, 2014 2:23 pm
Forum: Drumagog General Discussion
Topic: Kind of global preset
Replies: 1
Views: 11639

Re: Kind of global preset

Hello, You should be able to save an instance of Drumagog's settings with your DAWs plugin setting presets--doing so will save a preset that will reload Drumagog's settings exactly as they were set. If you need to preserve changes to the Gog file itself (groups, samples, articulations, etc.), just n...
by Chris M
Thu Jan 30, 2014 1:34 pm
Forum: Drumagog General Discussion
Topic: Install Drumagog 5.2/32bit under OSX 64bit
Replies: 4
Views: 15650

Re: Install Drumagog 5.2/32bit under OSX 64bit

Hello,

The 5.2 installer should install both 32 and 64-bit versions. Try downloading and running it again, as some changes have been made since your post. If you're having trouble, please email support[at]drumagog[dot]com.

Best,

Chris
WaveMachine Labs
by Chris M
Mon Dec 30, 2013 1:40 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Drunagog 5 Platinum 64bit problem.
Replies: 5
Views: 16033

Re: Drunagog 5 Platinum 64bit problem.

Do you have the 5.2 version installed? If not, you should be able to download the installer from your account. It includes both the 32 and 64-bit version for Mac.If you're still having trouble, feel free to contact us at support[at]drumagog.com

Best,

Chris
WaveMachine Labs
by Chris M
Mon Nov 11, 2013 2:44 pm
Forum: Voice Band
Topic: Updated to ios 7 and now Voiceband doesnt work ! Pissed off
Replies: 1
Views: 12270

Re: Updated to ios 7 and now Voiceband doesnt work ! Pissed

Go to your iPhone Settings > Privacy > Microphone. Turn the switch on for VoiceBand. This should solve your issue.

Best,

Chris
WaveMachine Labs
by Chris M
Fri Oct 25, 2013 3:10 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Logic Pro 9.1.8 - Drumagog Basic 5.2 - OSX Maveriks: Crash!
Replies: 1
Views: 6398

Re: Logic Pro 9.1.8 - Drumagog Basic 5.2 - OSX Maveriks: Cra

Hello, You should probably do a clean reinstall--delete the Drumagog component file from Macintosh HD > Library > Audio > Plugins > Components Then, download the 5.2 installer from your account at Drumagog.com and run it. Restart your computer, and open Logic. If you're still having trouble, please ...
by Chris M
Tue Oct 15, 2013 5:39 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Authorization issues
Replies: 2
Views: 7353

Re: Authorization issues

Hello,

Please send an email to support[at]drumagog[dot]com with you iLok userID--we'll be able to get you sorted out.

Best,

Chris
WaveMachine Labs
by Chris M
Wed Oct 02, 2013 12:07 pm
Forum: Drumagog General Discussion
Topic: Can't authorize my new drumagog
Replies: 2
Views: 14589

Re: Can't authorize my new drumagog

Let's try a clean reinstall--First, Delete the Drumagog 5 folder from your Applications folder (if this is where you keep your Gog Files, move those files out first). Then, delete the component file from your Components folder (Macintosh HD > Library > Audio > Plugins > Components) and empty the tra...
by Chris M
Mon Sep 30, 2013 12:18 pm
Forum: Drumagog General Discussion
Topic: HELP!! Did I spend 230 on the wrong thing?!
Replies: 1
Views: 12014

Re: HELP!! Did I spend 230 on the wrong thing?!

Hello, I'm not sure how you would have been running the demo as a 'standalone' program. This does not exist--Drumagog, even the demo, must always be used within a DAW capable of hosting plugins (AU or VST, or ProTools RTAS). If you're having trouble getting Drumagog up-and-running in a DAW, please c...
by Chris M
Mon Sep 30, 2013 12:15 pm
Forum: Drumagog 4 Problems and Solutions
Topic: Drumagog and Windows 7 x64
Replies: 1
Views: 12877

Re: Drumagog and Windows 7 x64

Hello,

Drumagog 4 is not 64-bit, and we will not be making any updates to Drumagog 4 to make it so. Drumagog 4 will continue to work fine in a 32-bit or a bridged environment.

Best,

Chris
WaveMachine Labs
by Chris M
Wed Aug 14, 2013 2:26 pm
Forum: Drumagog General Discussion
Topic: Anyone know where I can score up some different samples?
Replies: 1
Views: 12541

Re: Anyone know where I can score up some different samples?

The Percussion eXtras sample pack has a variety of auxiliary percussion instruments. It can be found here: http://drumagog.com/libraries/percussion-extras

Best,

Chris
WaveMachine Labs