Hi, We have tried several attempts to do update but it won't work for us.
Repaired permissions and restarted etc
Pro Tools gives "Can't find Authorization . . . or plug in is damaged" dialog
and wants to move it to Unused Plug ins Folder
We are Challenge/Response authorized
any suggestions ?
Mac G5 dual 1.8
Pro Tools 8.0.1cs2
OS 10.5.8
G5 Mac OS 10.5.8 PT 8.0.1.cs2 install not working
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richardsstudio.ca
- New Member
- Posts: 4
- Joined: Sat Oct 23, 2010 6:12 pm
Re: G5 Mac OS 10.5.8 PT 8.0.1.cs2 install not working
Hello,
We are sorry that you are experiencing trouble with the Drumagog 5.1 update. Just to ensure the plugin is reinstalling correctly, can you access your RTAS plugins folder in Digidesign and delete the current Drumagog 5 plugin? Then run the installer again. Check that the plugin is installing in the correct folder with your other Pro Tools plugins. You can also try deleting the Pro Tools preferences files, which will force Pro Tools to rescan for plugins.
Please keep us updated on how this goes, and let us know any other errors you may see. Please email us at support@drumagog.com to stay in contact.
Cheers,
Jack
We are sorry that you are experiencing trouble with the Drumagog 5.1 update. Just to ensure the plugin is reinstalling correctly, can you access your RTAS plugins folder in Digidesign and delete the current Drumagog 5 plugin? Then run the installer again. Check that the plugin is installing in the correct folder with your other Pro Tools plugins. You can also try deleting the Pro Tools preferences files, which will force Pro Tools to rescan for plugins.
Please keep us updated on how this goes, and let us know any other errors you may see. Please email us at support@drumagog.com to stay in contact.
Cheers,
Jack
