Pro Tools HD 9 DM 5.0.2 visual guide works intermittently

[sonicpit]

Hey guys, first of the triggering engine is MUCH improved, only missing a hit or 2 per song, all other hits aligned very tightly.

The visual map has been freezing alot. Anyone else experiencing this?

Thanks

[Jack]

Hello,

Glad to hear the triggering engine is working better for you. When is your visual triggering map freezing? Also, what exact operating system and audio program are you running Drumagog 5 within? Any other additional information about your project(s) and situation in which this happens would be very helpful.

Cheers,
Jack

[sonicpit]

OS is Snow Leopard 10.6.5
Daw is Pro Tools HD 9.0
I've tried to narrow it down to something that causes it but I can't.
I imagine that if you guys don't know it's a case of both programs being very new so maybe something I'm doing in PT 9 is doing it but it's something I can't spot.

[Jack]

Hello,

We haven't had any reports of that situation, and not with that OS and PT9. Does the track and Drumagog 5 continue to function when the visual triggering window freezes? Or does everything freeze? I'm assuming this is happening inconsistently for you, but any additional pieces about when it happens would help us recreate it.

Cheers,
Jack

[sonicpit]

Hey Jack, the plug in continues to work, it's just the visual guide that freezes. Thanks

[Jack]

Thanks for your help. I'm forwarding this info to our developers to see if it's a bug that needs to be fixed.