Unlocking problem Sonar 4

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guitartyson123
New Member
Posts: 2
Joined: Wed Nov 07, 2007 12:48 am

Unlocking problem Sonar 4

Post by guitartyson123 »

Hey, my problem is that when i go to unlock from the demo version, i enter my unlock number and it says to close drumagog and your audio application. so i close both go back into it and then it still is on demo version??? wats the problem??
any advice would be apreciated :D
Teri
Site Admin
Posts: 226
Joined: Wed May 30, 2007 12:35 pm
Location: Chicago, IL

Post by Teri »

Hello,

Have you recently moved to a new computer or installed a new OS? The CPUID changes within Drumagog because of these changes, so you'll need to get a new unlock code. Fill out the form on the support page at http://www.drumagog.com/support.asp (using the new CPUID you get from the Drumagog plugin screen). A new unlock code will be e-mailed to you automatically.

Also, make sure you installed the full retail version of Drumagog, not just the update by itself.

If you are working with ProTools, enter the code with the numbers at the top of the keyboard, not the numeric pad keys. ProTools assigns commands to the numeric pad keys that often interferes with entering codes.

Best Regards,
Teri Grossheim
WaveMachine Labs, Inc.
guitartyson123
New Member
Posts: 2
Joined: Wed Nov 07, 2007 12:48 am

Post by guitartyson123 »

thanks alot!!! i just had to type it in through the top keys :) great product!
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