Has anyone had an issue with Voice Band crashing at startup?

An informational and support forum for Voice Band for the iPhone.

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Rim
Site Admin
Posts: 408
Joined: Fri Dec 23, 2005 11:08 pm

Has anyone had an issue with Voice Band crashing at startup?

Post by Rim »

If you have, please let me know about it. I've had isolated reports of crashing after the startup screen, and I'd like to track it down.

Thanks,
Rim
WesleyWex
New Member
Posts: 1
Joined: Thu Jan 07, 2010 12:00 pm

Re: Has anyone had an issue with Voice Band crashing at startup?

Post by WesleyWex »

Me and a lot of people are having trouble with the lite version of the app.

It crashes during the "Finishing Install" proccess, with the progress bar near 40%.
Rim
Site Admin
Posts: 408
Joined: Fri Dec 23, 2005 11:08 pm

Re: Has anyone had an issue with Voice Band crashing at startup?

Post by Rim »

Can you _please_ do me a favor and send me the crash report? This will really help me to fix this asap, so I can post a new version. Here's how to do it.

First, sync your device with your computer. When you sync, it automatically copies any crash reports onto your computer.

Then, find the crash reports on your computer:

For a Mac, they are located here:
Users/<USERNAME>/Library/Logs/CrashReporter/MobileDevice/<DEVICE_NAME>

For a PC, here:
Windows XP: C:\Documents and Settings\<USERNAME>\Application Data\Apple computer\Logs\CrashReporter/<DEVICE_NAME>
Windows Vista: C:\Users\<USERNAME>\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/<DEVICE_NAME>

Just look for the ones called "VoiceBandLte"

Please email them to me: rim@drumagog.com

Thanks!
Rim
Rim
Site Admin
Posts: 408
Joined: Fri Dec 23, 2005 11:08 pm

Re: Has anyone had an issue with Voice Band crashing at startup?

Post by Rim »

Thanks to Wesley, we have the problem fixed, just waiting to test it out now. Stay tuned...


Rim
Rim
Site Admin
Posts: 408
Joined: Fri Dec 23, 2005 11:08 pm

Re: Has anyone had an issue with Voice Band crashing at startup?

Post by Rim »

Ok, this appears to only happen on the Lite version. We have fixed this issue already, and have submitted it to Apple for approval. It should take less than a week to get it up on the app store. I'll keep you posted.

If you have this problem, we appologize for the trouble. The update will be available soon.
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