Search found 55 matches

by Corey W
Mon Jul 27, 2015 11:54 am
Forum: Drumagog 5 Problems and Solutions
Topic: save license request button not doing anything
Replies: 11
Views: 21811

Re: save license request button not doing anything

What version of Pro Tools do you have? If you have an iLok key, you can bypass the license file system completely and authorize Drumagog 5 using the iLok. Have you tried using your keyboard to navigate the buttons on screen? If you hit 'Tab' it should highlight the first selection and then you can u...
by Corey W
Thu Jul 23, 2015 1:53 pm
Forum: Drumagog 5 Problems and Solutions
Topic: save license request button not doing anything
Replies: 11
Views: 21811

Re: save license request button not doing anything

Are you able to click on any of the other buttons in the window such as 'Read License'?

This is a strange occurrence, one that we haven't come across before in Windows. Do you have another DAW you can authorize Drumagog 5 in?
by Corey W
Thu Jul 23, 2015 10:18 am
Forum: Drumagog 5 Problems and Solutions
Topic: save license request button not doing anything
Replies: 11
Views: 21811

Re: save license request button not doing anything

Hi HaydanExplosion, -What DAW and version are you working in? Are you running into issues on the Drumagog website when trying to upload your license file or are you not able to get your .ilr license request file downloaded to your computer? If it is the case of not being able to download your .ilr l...
by Corey W
Thu Jul 09, 2015 6:55 am
Forum: Drumagog 5 Problems and Solutions
Topic: Can't Register and Activate DRUMAGOG 5 Platinum
Replies: 2
Views: 13029

Re: Can't Register and Activate DRUMAGOG 5 Platinum

Hi GTAce, You are not able to activate Drumagog 5 Platinum because it is not available in your account to install or activate. Either your payment didn't go through if you tried to make the purchase from drumagog.com or if you bought a boxed version from a 3rd party retailer, you didn't enter your s...
by Corey W
Wed May 27, 2015 9:31 am
Forum: Drumagog 5 Problems and Solutions
Topic: drumagog 5 and cubase elements
Replies: 2
Views: 13995

Re: drumagog 5 and cubase elements

Hi Keggles,
In Cubase, navigate to:
'Devices'> 'Plug-in Information'> Click the 'Update' button and see if that does the trick.

-Corey
by Corey W
Thu May 21, 2015 9:44 am
Forum: iGOG
Topic: .gog files get distorted
Replies: 1
Views: 21697

Re: .gog files get distorted

Hi Ankan,
Is this a Gog file you made yourself or a stock Gog file that comes with Drumagog 4 or 5?

Can you attach the Gog file in question to an email and send it to: support@drumagog.com
I can take a closer look at it that way and let you know what may be going wrong.

-Corey
by Corey W
Mon May 18, 2015 11:22 am
Forum: Drumagog 5 Problems and Solutions
Topic: Other cowbells?
Replies: 2
Views: 11825

Re: Other cowbells?

Hi BlackCircle,
Give this sample pack a try and create your own Gog files to use if they are the sound you are looking for.

http://www.vilabsaudio.com/truecowbells

-Corey
by Corey W
Mon Apr 20, 2015 1:39 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Cannot use a second instance of Drumagog - mmediate crash
Replies: 4
Views: 14602

Re: Cannot use a second instance of Drumagog - mmediate cras

This is a very rare occurrence, but we have seen it before. It may be a memory related issue, but until we can recreate the crash on our end, it is very difficult to troubleshoot. If you open up a brand new session in Nuendo with 2 blank audio tracks, can you then insert 2 instances of Drumagog? -Co...
by Corey W
Mon Apr 20, 2015 11:37 am
Forum: Drumagog 5 Problems and Solutions
Topic: Some VSTi will not load - error message in D5
Replies: 6
Views: 18070

Re: Some VSTi will not load - error message in D5

Unfortunately, like I said before, this is a bug effecting Drumagog 5 and we are working on a fix for it. Thanks for your patience.

-Corey
by Corey W
Wed Apr 15, 2015 7:07 am
Forum: Drumagog 5 Problems and Solutions
Topic: Automating Sensitivity in Pro Tools 11
Replies: 3
Views: 12196

Re: Automating Sensitivity in Pro Tools 11

Drumagog 5 has been compatible with Pro Tools 11 since it was originally released. This issue with the automation may just be related to the latest update to 11.3.1. We haven't noticed this issue previously or heard of it from other users yet. Drumagog 5 is still used and supported and you can expec...
by Corey W
Tue Apr 14, 2015 1:59 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Jerky playback motion when Drumagog 5 is open
Replies: 1
Views: 10781

Re: Jerky playback motion when Drumagog 5 is open

Hi krizrox1, This is the first I am hearing of a situation like this, and it definitely sounds unique to you specific setup. I won't say for 100% that Drumagog is not causing you some minor issues, but I will investigate this further and see if I can recreate your situation. Are any other plug-ins c...
by Corey W
Tue Apr 14, 2015 1:57 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Advanced Triggering/Live Triggering issues
Replies: 6
Views: 25160

Re: Advanced Triggering/Live Triggering issues

Hi nonskidblonde, I can help you get the Advanced Triggering working in your Drumagog 5. A few questions- -What DAW and version are you working in? -Is the latency you are getting currently the same for every hit or are some hits coming late and some coming early? -What kind of audio are you trigger...
by Corey W
Tue Apr 14, 2015 1:37 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Automating Sensitivity in Pro Tools 11
Replies: 3
Views: 12196

Re: Automating Sensitivity in Pro Tools 11

Hi nob turner, The automation reflecting in % as opposed to dB was a change Avid made when switching over to AAX plug-in format and is a major undertaking to change. I will add this to our bug list so our developer can take a look at it in the near future. As far as reading back the automation after...
by Corey W
Tue Apr 14, 2015 12:44 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Drumagog 5 folder not stored
Replies: 2
Views: 11402

Re: Drumagog 5 folder not stored

Hi oyvindvlarsen,
What DAW and version are you working?

-Corey
by Corey W
Mon Apr 13, 2015 12:46 pm
Forum: Drumagog 5 Problems and Solutions
Topic: Midi accuracy issue
Replies: 1
Views: 11213

Re: Midi accuracy issue

Drumagog is designed to be triggered from Audio not MIDI. The accuracy of the auto-align 2.0 engine can very easily get thrown off when trying to trigger the plug-in with MIDI notes. You may find better success in accuracy using drum software life BFD3 or Addictive Drums that are designed to be trig...